September 21, 2005(5:30 PM)

Don’t forget that your primary Main Frame is Your Life

Jennfer Sertl, President of Customer Service Alliance, Inc

In today’s workforce we are being given greater and greater levels of responsibility and accountability with less support to accomplish our goals. We are already overloaded and trying to do more with less. Most people jeopardize their health and quality of there relationships to accommodate their job security. This talk supports greater levels of proficiency at work while enabling others to better support what is REALLY important--life outside of work.

Jennifer Sertl is President of Customer Service Alliance, Inc., an organizational effectiveness company, whose primary objective is aligning strategy and people to create customer value. Jennifer brings nine years of management level experience where she has supported significant paradigm shifts in both the telecommunications and health care industries. Her expertise lies in the coordination of executive leadership, shareholder responsibility, and employee engagement. Visit www.customerservicealliance.com

In addition to supporting the foundation for CSA, Jennifer is an executive chair for Vistage, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOs. In her local community she facilitates and directs the professional development of 14 CEOs in a broad range of industries to help these professionals “Outperform”.

Registration is required by noon on Sept. 20.